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Care at Home℠

When you have multiple medical needs, coordinating everything you need can be exhausting.
At BlueShield of Northeastern New York, we want to help you have less to worry about.

We have partnered with Landmark Health to create Care at Home - a no-cost, in-home service that complements your
doctor's treatment plan, and assists you and any family members or friends who may be involved in your care.




The Value of Care at Home

 1. Traditional house calls - unrushed care in the comfort of your home

2. Receive care from a team of health professionals

3. Available 24/7 - we will be at your home within 60 minutes of your call

4. Care is coordinated with your primary doctor

5. No cost to you

Care at Home professionals

You will continue to see your own primary care doctor, but will also have the support of a team of health care professionals that includes:

  • Doctors, nurse practitioners, and nurses
  • Physician assistants
  • Behavioral health providers
  • Pharmacists
  • Dietitians and social workers

Care at Home can help:

  • Schedule and prepare for appointments
  • Make sure you have your medications, and learn the best way to take them
  • Identify early signs of worsening health to avoid emergency room visits or hospital stays
  • Find additional resources and services to keep you healthy at home

Learn more about Care at Home

If you have any questions, please call
1-844-300-0509 (TTY 711), Monday - Friday
between 9 a.m. and 6 p.m.


BlueShield of Northeastern New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal. A divison of HealthNow Inc., an independent license of the BlueCross BlueShield Association.

Care at Home℠ is offered through Landmark Health, an Independent company that provides in-home medical services for eligible BlueShield members.


This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. 

Out-of-network/non-contracted providers are under no obligation to treat BlueShield of Northeastern New York members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. 

Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

BlueShield of Northeastern New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal.

A division of HealthNow New York Inc., and independent licensee of the BlueCross BlueShield Association. A salesperson will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call 1-800-329-2792 (TTY 711). BlueShield of Northeastern New York complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-329-2792 (TTY: 711).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-329-2792 (TTY: 711).

Y0086_MRK1962 Approved
Content Last Updated October 1, 2017