Hours of Operation:
October 1 - February 14: 8 a.m. to 8 p.m., 7 days a week
February 15 - September 30: 8 a.m. to 8 p.m., Monday-Friday
During non-business hours, your call will be answered by our automated phone system. A representative will return your call the next business day.
Do you have a question about enrolling in our Medicare sponsored health plans?
You can request a complimentary Medicare Advantage Sales Kit by simply completing our online information request form or you can give us a call at 1-877-258-7453 (TTY 711). We will send the information requested to the address you provide.
BlueShield of Northeastern New York
PO Box 15013
Albany, NY 12212
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
Out-of-network/non-contracted providers are under no obligation to treat BlueShield of Northeastern New York members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.
Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.
BlueShield of Northeastern New York is a Medicare Advantage plan with a Medicare contract and enrollment depends on contract renewal.
Content Last Updated December 15, 2016